Recent content by T.Kauffman

I picked up a 10 X 14 heavy plastic cutting board and painted a red corner to corner X on it.

I've got the case/rma number and am in the process of filling out the paperwork while I wait for the link to the UPS form.

I've passed it on to Ryan at DJI support - the battery does not respond to any of the simple button-push tests I've tried. Just read the 'two led' Mavic thread; looks like I'm in one of two states - allow the battery to discharge completely and then recharge should take, OR get it replaced.

And as far as I'm concerned, the battery is dead. It still has LEDs two and three (the center two) on solid, but when I hooked it uup to assistant to do the firmware update it failed immediately "Battery power level must be greater than 50%. Recharge the battery and retry." The battery has spent...

That's the reason I hate Explorer with such a passion - it's a massive security hole, and it is so heavily embedded in Windows it cannot be deleted. I use the laptop for access at a number of wifi hotspots and surf through the occasional suspect sites - so I'll be setting Explorer up to access a...

For purposes of completeness, in case anyone else hits this and looks at this necro-thread -- I have DJI Assistant 2 running on the laptop and recognizing the Spark. I tweaked something in the Internet Explorer config and it now works. And I'm more than somewhat ticked off. Internet Explorer is...

I just turned the mess over to DJI - I made sure the laptop was up-to-date on maintenance and re-installed Assistant - and it still doesn't see the Spark. I did tell support (I'm using email) that I always have a USB drive attached AND that I've hard-assigned all the drive letters up through J...

Win 7 is a non-starter. If I did get assistant installed it wouldn't help - no internet, and I'm not about to haul a mini-tower, monior, keyboard, and mouse to a wifi hotspot (and install a wifi card in the tower . . .)

Just did - and it is exactly the same size as the version I've been playing with. But I'll be installing it (again) tonight . . .

I've a pair of Windows 7 pro systems at home - but they have no realistic internet access; my home internet is dial-up from an opensuse linux system. I do NOT recall seeing a 'DJI File-CD Gadget USB Device' Also - just WHERE is the proper assistant 2 download? I've been using the one at Mavic...

I'm wondering if this silly software package requires a specific drive letter assignment - the memory card is coming in as 'Disk 1' and getting the drive letter 'J' while the spark is coming in as 'Disk 2' and shows no device letter (claimed to be 'removable - no media' in Disk Manager). I have...

The installer claims to be DJI Assistant 2 1.2.0.exe - and , of course, the splash screen is no help, claiming to be 'version v' in the lower right hand corner. BTW - thanks for the help - much appreciated, even if I'm not getting any results.

That's the process I used to install the drivers and it worked. Sequence I followed - 1) install Assistant and drivers (I got prompted to install two unsigned drivers -and device manager shows the devices as active and functioning) 2) rebooted 3) (much later, at wifi hotspot) - installed usb...

(This is with the working battery installed) Also, just a shot in the dark - but running as administrator didn't change anything.

Well, it has been on the charger since the last post with no change. I got the unsigned device drivers for assistant 2 installed, fired up the spark, attached it to my system - and get warnings about two removable disks. I launch assistant - and get nothing. According to device manager both...