Did you crash your drone before? If not, how is it not a warranty problem if my drone behaves weirdly within 1 year of purchase?My Spark started to lose GPS every time I flew her, she would try to fly away. So I called up support and they recommended I send it in for a repair or replace. So I shipped it ( free shipping) to Texas, last Monday, within a week they had it and diagnosed it not being a factory warranty problem and said I could use my first replacement drone from the refresh program, I paid the $49 and it has shipped will arrive next Tuesday, this all took place within two weeks.
I think if your a beginner drone pilot, it is worth it.
I had a few minor mishaps, one time the wind pushed it into a fence, and once blew into a tree, this could have caused the gps compass to be out of wack.Did you crash your drone before? If not, how is it not a warranty problem if my drone behaves weirdly within 1 year of purchase?
I have nothing against DJI Care Refresh. It is a must have for all. But it is mainly like an insurance for user error, not hardware error.
You are right. Just a small addition. You do get a small window if you decide to buy DJI Care after activating your AC. Within 48 hours of activating the AC, you do not have to submit any video evidence to be able to purchase DJI Care.Well , I went to purchase the DJI Care, and understandingly given that I registered with them a few days ago and flew the AC, they require proof that all is in good shape...Craft , Controller and App. The only way for them to determine that all is well is to ask you to shot a video of various tasks that they want you to perform with the AC and make you go through various test . Some of those contradicts local rules about flight height ...but minor issue.
My main issue is to find a way to capture the video given that my phone is the video generator when I need one, but they want the phone to run DJI GO while shooting the video.
So long story short, I ain't going to get DJI Care immediately obviously as I have to figure out a way to mount my DSLR camera on the tripod and maybe have someone film as I go along the various tasks they ask for.
Can't argue with their check and balance, makes sense....I just got to figure out a way to record the video.
For newbies like me who are considering the 'Insurance policy' after you've registered with DJI, here is the check list of what they want....
Here is a video of it all...
=================You are right. Just a small addition. You do get a small window even if you decide to buy DJI Care after activating your AC. Within 48 hours of activating the AC, you do not have to submit any video evidence to be able to purchase DJI Care.
Interesting to know that you got your Spark covered via your State Farm insurance poylicy. What type of coverage (category) did State Farm insure the Spark under to get that kind of blanket coverage? Thx!Here in N.C. I have my Spark insured through State Farm for $60 a year. I was told that covers everything...crash, lost, stolen!
=============================Not completely correct. There is a process described on the website. It involves making a video to demonstrate that the Spark is functioning properly.
Here in NJ also got a "Personal Articles Policy" from State Farm for $50/yr and no deductible. Also dont have to use SF for other insurance needs - this is a stand alone policy. Covers accidental loss, theft, etc. No brainer in my opinion if you live in the U.S. to go that route over DJI Refresh.Here in N.C. I have my Spark insured through State Farm for $60 a year. I was told that covers everything...crash, lost, stolen!