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DJI GO App freezing with Spark

Joined
Sep 30, 2017
Messages
1
Likes
0
Age
33
#1
Hi,

I'm using the DJI Spark with Remote controller, updated all firmware and software to latest versions (30th September 2017).

It connected with iPhone 6 Plus (Latest iOS11) and I was able to fly for a few minutes but then it disconnected and only the camera was working.

The screen was only showing the Red camera record button, the flip video/camera button and setting button but NONE of them are responsive.

I've tried restarting phone, and DJI go app as well as restarting the remote controller and drone, but it still shows a screen with only record button and settings button which are un-responsive.

Anyone else having the same pro blew on the new latest firmware ?

I've also tried to delete and reinstall the DJI GO App but doesn't seem to work.

I've attached a screenshot of what the interface on the screen shows (but none of the functions/buttons work when pressed on)

Any idea?
 

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noooris

Well-Known Member
Joined
Sep 18, 2017
Messages
98
Likes
41
Age
30
#2
Nothing is frozen, everything is functioning properly. Swipe down with two fingers to make the HUD appear again. Swipe up with two fingers to go into full screen mode.
 
Likes: Spark 317
Joined
May 17, 2018
Messages
1
Likes
0
Age
48
Location
San Francisco
#3
Mine is definitely crashing and freezing, screen goes black and white and then insisted rth, I then cancel return to home and have tried everything, resetting app while drone hovered, couldn't connect, ultimately I have to land and power everything off and reset, anyone facing this I wasn't dealing with this until days ago
 

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