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Range and Connection issue: What to check
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<blockquote data-quote="Lancelot" data-source="post: 9755" data-attributes="member: 1629"><p>As I have seen many great answers around the range and connection issue, I thought there should be a thread that sum this all up,</p><p>so that new people/ people looking for solution doesnt have to look into different threads and/or open up its own thread.</p><p></p><p>This thread will be updated, so all suggestions, or things I probably missed, just shout out on this thread or send me pm.</p><p></p><p></p><p></p><ol> <li data-xf-list-type="ol"><strong>Certification type</strong><br /> There are 4 different certification type for the Spark and this determines the power of transmission - thus affecting range.<br /> Full details on spec is here <a href="https://www.dji.com/spark/info" target="_blank">Spark – Specs, FAQ, Tutorials and Downloads</a><br /> But in essence, this will be the result on range due to that transmission power limitation<br /> <br /> Basically if you are in US, you will have FCC, thus greater range (officially up to 2km, but some people achieve 3km+)<br /> and if you are in Europe (also most other countries) you will have to be happy with 500m on 2.4ghz or 300m on 5.8ghz.<br /> There are hacks but this wont be handled in this thread.<br /> So what you think as range problem might not be at all.<br /> <br /> <br /> <br /> </li> <li data-xf-list-type="ol"><strong>Signal Interference</strong><br /> This is one of the most common issues - especially failing to switch off disrupting devices and/or moving away from wifi congested area.<br /> Some examples of devices that you should turn off if you want to improve connection stability (and sometimes range):<ul> <li data-xf-list-type="ul">All <strong>bluetooth devices</strong>. (BT operates at around 2.4Ghz)<br /> This includes: Phone bluetooth, Smartwatch, Wireless earphone, etc.<br /> Not to mention that the person next to you (wife, friends) also has to switch theirs off</li> <li data-xf-list-type="ul">All <strong>wifi devices </strong>if possible<br /> As mentioned above, this will interfere, or at best this will create traffic in certain channels or frequency, forcing spark to only use certain channel/ freq.<br /> Thus limiting its option and possibility to switch if the current channel is not good enough.<br /> </li> </ul></li> <li data-xf-list-type="ol"><strong>Antenna positioning</strong><br /> The antenna should be straight up and not on an angle.<br /> The flat part of the antenna on the remote control should be the area that is facing the spark.<img src="https://s26.postimg.org/xpmxwg1ux/2017-08-16_10_31_17-_Spark_User_Manual_V1.0.pdf.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /><br /> This will greatly improve connection and also range.<br /> <br /> <br /> <br /> <br /> </li> <li data-xf-list-type="ol"><strong>Using OTG cable</strong><br /> At any given time, there are two connections going on.<br /> One is between aircraft and remote control, the other is phone and remote control.<br /> The two should work flawlessly beside each other<br /> however, as signals in the area might be congested, it is possible that you will get better connection/ range<br /> if the connection between phone and remote control is on cable (OTG)<br /> <br /> OTG is short for On The Go. In simple words, a cable that will let your remote control as host so that your phone will be able to connect to it.<br /> <br /> Some suggestions on cable that worked for other users:<br /> <br /> <br /> <br /> <br /> <br /> Sequence (important)<br /> 1) switch on remote (nothing plugged in)<br /> 2) switch on spark<br /> 3) Wait for green light on controller<br /> 4) switch on phone<br /> 5) open up DJI Go4 App you will have a grey screen.<br /> 6) plug in your standard charging cable to phone (micro usb for android, lightning for iOS)<br /> 7) plug in usb end of charging cable to the female usb of the OTG<br /> 8) plug OTG micro usb end to remote controller<br /> 9) phone will rumble to mark connection<br /> 10) You'll get the "This accessory may be etc, etc" HIT dismiss<br /> 11) Camera view pops up. Done.<br /> <br /> <br /> Some people does however experience difficulties trying to get this to work.<br /> Here is a couple of troubleshooting post from other users that have been great help:<br /> (there is also this youtube video that has been a great help for many users)<br /> <br /> <br /> <br /> <br /> <br /> </li> </ol><p></p><p></p><p></p><p></p><p></p><p>More info to be added!</p></blockquote><p></p>
[QUOTE="Lancelot, post: 9755, member: 1629"] As I have seen many great answers around the range and connection issue, I thought there should be a thread that sum this all up, so that new people/ people looking for solution doesnt have to look into different threads and/or open up its own thread. This thread will be updated, so all suggestions, or things I probably missed, just shout out on this thread or send me pm. [LIST=1] [*][B]Certification type[/B] There are 4 different certification type for the Spark and this determines the power of transmission - thus affecting range. Full details on spec is here [URL='https://www.dji.com/spark/info']Spark – Specs, FAQ, Tutorials and Downloads[/URL] But in essence, this will be the result on range due to that transmission power limitation Basically if you are in US, you will have FCC, thus greater range (officially up to 2km, but some people achieve 3km+) and if you are in Europe (also most other countries) you will have to be happy with 500m on 2.4ghz or 300m on 5.8ghz. There are hacks but this wont be handled in this thread. So what you think as range problem might not be at all. [*][B]Signal Interference[/B] This is one of the most common issues - especially failing to switch off disrupting devices and/or moving away from wifi congested area. Some examples of devices that you should turn off if you want to improve connection stability (and sometimes range): [LIST] [*]All [B]bluetooth devices[/B]. (BT operates at around 2.4Ghz) This includes: Phone bluetooth, Smartwatch, Wireless earphone, etc. Not to mention that the person next to you (wife, friends) also has to switch theirs off [*]All [B]wifi devices [/B]if possible As mentioned above, this will interfere, or at best this will create traffic in certain channels or frequency, forcing spark to only use certain channel/ freq. Thus limiting its option and possibility to switch if the current channel is not good enough. [/LIST] [*][B]Antenna positioning[/B] The antenna should be straight up and not on an angle. The flat part of the antenna on the remote control should be the area that is facing the spark.[IMG]https://s26.postimg.org/xpmxwg1ux/2017-08-16_10_31_17-_Spark_User_Manual_V1.0.pdf.png[/IMG] This will greatly improve connection and also range. [*][B]Using OTG cable[/B] At any given time, there are two connections going on. One is between aircraft and remote control, the other is phone and remote control. The two should work flawlessly beside each other however, as signals in the area might be congested, it is possible that you will get better connection/ range if the connection between phone and remote control is on cable (OTG) OTG is short for On The Go. In simple words, a cable that will let your remote control as host so that your phone will be able to connect to it. Some suggestions on cable that worked for other users: Sequence (important) 1) switch on remote (nothing plugged in) 2) switch on spark 3) Wait for green light on controller 4) switch on phone 5) open up DJI Go4 App you will have a grey screen. 6) plug in your standard charging cable to phone (micro usb for android, lightning for iOS) 7) plug in usb end of charging cable to the female usb of the OTG 8) plug OTG micro usb end to remote controller 9) phone will rumble to mark connection 10) You'll get the "This accessory may be etc, etc" HIT dismiss 11) Camera view pops up. Done. Some people does however experience difficulties trying to get this to work. Here is a couple of troubleshooting post from other users that have been great help: (there is also this youtube video that has been a great help for many users) [/LIST] More info to be added! [/QUOTE]
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Range and Connection issue: What to check