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What am I doing wrong?
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<blockquote data-quote="Rick W" data-source="post: 93511" data-attributes="member: 14044"><p>My recommendation would be to use DJI Go4 software until you can sort things out. The inability to connect on 2.4 GHz is a major Red Flag that there is something not functioning and I would request that DJI make certain that it works as part of the repair. However, before going back to DJI I would try to eliminate any nearby WiFi interference from houses and cell phones in the area. Unfortunately 2.4 GHz is very popular and 2.4 GHz signal from multiple sources is a big problem. The WiFi connection between the RC and the Drone is critical, has to be stable (the indicator on the RC should go from red to green). Next step, make sure your cell phone is connected by WiFi to the RC and not the drone. The Wifi connection on your cell phone should contain "RC" and "Spark" and a few others numbers, if you are using the RC for flight control. (When you are using your cellphone as the controller you will be connected directly to the Spark and the WiFi address will contain Spark and your bar code number BUT NOT "RC".) If all this is good, I would power up the Drone, power up the RC and get the green light indicating Drone-RC connection, and then I would see how far you can walk away from the drone while it is still on the ground maintaining a line of sight. If you can only get 25 feet away before you lose signal, there is a critical problem that must be address by DJI and you will have learned this without a flyaway. See how far you can walk away from the Drone without loss of signal and then see if you can sustain the signal for 15 minutes. If it passes these ground tests, you can then try a flight. My first flight would be to hover 10 feet off the ground and I would slowly walk away from the Drone. Make sure that your RTH is setting and that you have defined on the RC how high you want the Spark to go before heading to the RTH location. Gradually fly higher and further until you see the connection weaken on the monitor.</p></blockquote><p></p>
[QUOTE="Rick W, post: 93511, member: 14044"] My recommendation would be to use DJI Go4 software until you can sort things out. The inability to connect on 2.4 GHz is a major Red Flag that there is something not functioning and I would request that DJI make certain that it works as part of the repair. However, before going back to DJI I would try to eliminate any nearby WiFi interference from houses and cell phones in the area. Unfortunately 2.4 GHz is very popular and 2.4 GHz signal from multiple sources is a big problem. The WiFi connection between the RC and the Drone is critical, has to be stable (the indicator on the RC should go from red to green). Next step, make sure your cell phone is connected by WiFi to the RC and not the drone. The Wifi connection on your cell phone should contain "RC" and "Spark" and a few others numbers, if you are using the RC for flight control. (When you are using your cellphone as the controller you will be connected directly to the Spark and the WiFi address will contain Spark and your bar code number BUT NOT "RC".) If all this is good, I would power up the Drone, power up the RC and get the green light indicating Drone-RC connection, and then I would see how far you can walk away from the drone while it is still on the ground maintaining a line of sight. If you can only get 25 feet away before you lose signal, there is a critical problem that must be address by DJI and you will have learned this without a flyaway. See how far you can walk away from the Drone without loss of signal and then see if you can sustain the signal for 15 minutes. If it passes these ground tests, you can then try a flight. My first flight would be to hover 10 feet off the ground and I would slowly walk away from the Drone. Make sure that your RTH is setting and that you have defined on the RC how high you want the Spark to go before heading to the RTH location. Gradually fly higher and further until you see the connection weaken on the monitor. [/QUOTE]
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