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Activated - Bought from DJI - Refund Policy???
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<blockquote data-quote="Az Flyer" data-source="post: 2731" data-attributes="member: 397"><p>I am looking at returning my DJI Spark, and want to know what the policy is? </p><p></p><p>Some facts: </p><p>- I purchased my spark fly-less from DJI directly on pre-order first day.</p><p>- It shipped from Commerce, California.</p><p>- I live in AZ and it arrived to me last friday (6/16).</p><p>- I activated it on 6/17. </p><p>- I have flown it 3 times in about 6 days with no accidents. </p><p></p><p>The reasons for the return: </p><p>1. The quickshot modes arent working like advertised (see my other thread for video evidence... quickshots are the main reason I bought it over the mavic)</p><p>2. I recieved my Spark Fly-More Combo today from amazon and originally i pre-ordered the combo and the fly less, but DJI pulled a switch-er-ooo on me and backed my shipping date till July for my Fly-More. When i realized Amazon was claiming shipping in mid june, i ordered from them and cancelled the fly-more (from DJI) and my Fly-More (from Amazon) just got here today. </p><p></p><p></p><p></p><p>Questions about the return: I have heard of a 7 day return policy. Do i need to pay a restocking fee? Do i need to pay for shipping? If so, just back to Commerce, CA where it shipped from, or back to China? </p><p></p><p>Im really trying to determine if i should just sell it locally for $450 (pain in the a**) or send it for a refund. Tomorrow will be 7 days for me (6 days from activation).</p><p></p><p>Thanks for the help in advance!</p></blockquote><p></p>
[QUOTE="Az Flyer, post: 2731, member: 397"] I am looking at returning my DJI Spark, and want to know what the policy is? Some facts: - I purchased my spark fly-less from DJI directly on pre-order first day. - It shipped from Commerce, California. - I live in AZ and it arrived to me last friday (6/16). - I activated it on 6/17. - I have flown it 3 times in about 6 days with no accidents. The reasons for the return: 1. The quickshot modes arent working like advertised (see my other thread for video evidence... quickshots are the main reason I bought it over the mavic) 2. I recieved my Spark Fly-More Combo today from amazon and originally i pre-ordered the combo and the fly less, but DJI pulled a switch-er-ooo on me and backed my shipping date till July for my Fly-More. When i realized Amazon was claiming shipping in mid june, i ordered from them and cancelled the fly-more (from DJI) and my Fly-More (from Amazon) just got here today. Questions about the return: I have heard of a 7 day return policy. Do i need to pay a restocking fee? Do i need to pay for shipping? If so, just back to Commerce, CA where it shipped from, or back to China? Im really trying to determine if i should just sell it locally for $450 (pain in the a**) or send it for a refund. Tomorrow will be 7 days for me (6 days from activation). Thanks for the help in advance! [/QUOTE]
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Activated - Bought from DJI - Refund Policy???