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Any idea what the odds are that DJI will replace my lost Spark?
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<blockquote data-quote="Heckmaniac" data-source="post: 70310" data-attributes="member: 13177"><p>Ok I know this is a long shot, but I bought my Spark refurbished through DJI 5 months ago and recently lost it. I was flying a waypoint mission using Drone Harmony, and when the mission ended I still had 50% battery, so I decided to continue flying manually in Drone Harmony (not DJI Go 4 app). I have flotation landing gear and was just landing and taking off on the river (as I've done many times before without issue). This time I lifted off and flew maybe 200 feet away and landed in the water, when I tried to engage the motors to take off the Spark didn't respond. I still had 35% battery and lots of signal to the remote. The message came up on my screen that there was a problem starting the Spark and to restart both the drone and the remote. Well now that's a problem as the Spark is floating downstream and I have no way to get to it. I contemplated trying to swim after it, but water was freezing and didn't want an ugly sittiation to go from bad to worse, so I watched helplessly as my display showed the battery count all the way down to zero and the drone kept floating out of site (so the find my drone won't tell me where it is). I called DJI and they are going to open a "fly away" case and email me where to send Drone Harmony flight logs (still waiting for that email). Any idea what the chance would be that they will replace my Spark? Yes I realize I may have been a bit negligent with my flight planning and it was a bit risky - for which I've paid a big price and learned from.</p></blockquote><p></p>
[QUOTE="Heckmaniac, post: 70310, member: 13177"] Ok I know this is a long shot, but I bought my Spark refurbished through DJI 5 months ago and recently lost it. I was flying a waypoint mission using Drone Harmony, and when the mission ended I still had 50% battery, so I decided to continue flying manually in Drone Harmony (not DJI Go 4 app). I have flotation landing gear and was just landing and taking off on the river (as I've done many times before without issue). This time I lifted off and flew maybe 200 feet away and landed in the water, when I tried to engage the motors to take off the Spark didn't respond. I still had 35% battery and lots of signal to the remote. The message came up on my screen that there was a problem starting the Spark and to restart both the drone and the remote. Well now that's a problem as the Spark is floating downstream and I have no way to get to it. I contemplated trying to swim after it, but water was freezing and didn't want an ugly sittiation to go from bad to worse, so I watched helplessly as my display showed the battery count all the way down to zero and the drone kept floating out of site (so the find my drone won't tell me where it is). I called DJI and they are going to open a "fly away" case and email me where to send Drone Harmony flight logs (still waiting for that email). Any idea what the chance would be that they will replace my Spark? Yes I realize I may have been a bit negligent with my flight planning and it was a bit risky - for which I've paid a big price and learned from. [/QUOTE]
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Any idea what the odds are that DJI will replace my lost Spark?