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Any idea what the odds are that DJI will replace my lost Spark?
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<blockquote data-quote="Heckmaniac" data-source="post: 70427" data-attributes="member: 13177"><p>So I should be personally responsible if the engines don't start again due to an error between the drone and remote? I understand my mistake of landing where I couldn't recover it easily (yep I'm responsible for that part), but respectfully disagree if there is an issue within the DJI Spark or Remote. If the data logs show an issue that had nothing to do with where I landed or even using a 3rd party app (which many of us use), then yes, I'm going to ask the company if they would be willing to replace. Maybe they will say no - but if it was the drone/remote error and not user error, then I don't see the harm in asking, and don't think everyone should be personally responsible if the root cause wasn't something they could control. I'm reading several instances where folks have fly aways or remote malfunctions that cause a crash and DJI replaces the drone if the data logs support it. Got your vote though, and thanks for the feedback.</p></blockquote><p></p>
[QUOTE="Heckmaniac, post: 70427, member: 13177"] So I should be personally responsible if the engines don't start again due to an error between the drone and remote? I understand my mistake of landing where I couldn't recover it easily (yep I'm responsible for that part), but respectfully disagree if there is an issue within the DJI Spark or Remote. If the data logs show an issue that had nothing to do with where I landed or even using a 3rd party app (which many of us use), then yes, I'm going to ask the company if they would be willing to replace. Maybe they will say no - but if it was the drone/remote error and not user error, then I don't see the harm in asking, and don't think everyone should be personally responsible if the root cause wasn't something they could control. I'm reading several instances where folks have fly aways or remote malfunctions that cause a crash and DJI replaces the drone if the data logs support it. Got your vote though, and thanks for the feedback. [/QUOTE]
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Any idea what the odds are that DJI will replace my lost Spark?