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DJI Support is THE WORST
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<blockquote data-quote="RoarRoar" data-source="post: 88861" data-attributes="member: 7166"><p>Kind of a quick assumption to make. I own a non drone business that requires me to send equipment for service all the time. I deal with consumer electronics companies like JBL, Pioneer, and Native Instruments pretty regularly. When those products come back from service they problems are usually fixed correctly.</p><p></p><p>To call me a "Typical American Grouch" for a complaint about sending a product in for service, and it not getting fixed correctly isn't really fair and kind of an assumption. I didn't knock their products I just said that I think the communication between the service department and myself in this situation wasn't good quite frankly it was terrible. I do feel there is a major communication issue mainly due to the fact that things are lost in translation on each side.</p><p></p><p>It's my opinion, some people seem to agree and if you don't that's fine. Next time I need help I'll ask you first so you can show me the "Correct Way". I wouldn't want to be a "Typical American Grouch".</p></blockquote><p></p>
[QUOTE="RoarRoar, post: 88861, member: 7166"] Kind of a quick assumption to make. I own a non drone business that requires me to send equipment for service all the time. I deal with consumer electronics companies like JBL, Pioneer, and Native Instruments pretty regularly. When those products come back from service they problems are usually fixed correctly. To call me a "Typical American Grouch" for a complaint about sending a product in for service, and it not getting fixed correctly isn't really fair and kind of an assumption. I didn't knock their products I just said that I think the communication between the service department and myself in this situation wasn't good quite frankly it was terrible. I do feel there is a major communication issue mainly due to the fact that things are lost in translation on each side. It's my opinion, some people seem to agree and if you don't that's fine. Next time I need help I'll ask you first so you can show me the "Correct Way". I wouldn't want to be a "Typical American Grouch". [/QUOTE]
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