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Flew up to 350 ft and Spark took off. Lost forever. DJI's respnse:
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<blockquote data-quote="cvansice" data-source="post: 15218" data-attributes="member: 2985"><p>So I flew straight up and the Spark flew away to be lost forever. I sent my logs to DJI and below is their response. Unbelievable. The flight record just ended so they can't verify what happened. No ****. Then they offer 30% off coupon. What a joke.</p><p>For your claimed case xxxxxxx, we have already finished the analysis, and the result is as follows:</p><p>1. APP Account: xxxxxxxxx Date and time of the incident:17/09/2017 20:07:35(UTC+8)</p><p>2.The aircraft was working in GPS mode, and responded to the RC command well.</p><p>3.T=01:58, H=106m, D=14.3m, the flight record interrupted.</p><p>4.The pilot was pushing 100% throttle stick up before interruption.</p><p>The home point: 44.9374006 -85.2717128</p><p>The last point: 44.9373214 -85.2715682</p><p>With the record ended without any sign of abnormality, we could not verify what happened afterwards. Sorry for the inconvenience.</p><p>We truly appreciate your support for DJI, and especially applied for a 30% off coupon for Spark (Alpine white)aircraft without remote: <a href="https://store.dji.com/product/spark?from=menu_products" target="_blank">https://store.dji.com/product/spark?from=menu_products</a></p><p>If you would like to accept the offer, please reply to my email for example “I accept the offer”. And when you place the order online, would you like it ship to the US?</p><p>Should you have more questions, please feel free to let me know.</p></blockquote><p></p>
[QUOTE="cvansice, post: 15218, member: 2985"] So I flew straight up and the Spark flew away to be lost forever. I sent my logs to DJI and below is their response. Unbelievable. The flight record just ended so they can't verify what happened. No ****. Then they offer 30% off coupon. What a joke. For your claimed case xxxxxxx, we have already finished the analysis, and the result is as follows: 1. APP Account: xxxxxxxxx Date and time of the incident:17/09/2017 20:07:35(UTC+8) 2.The aircraft was working in GPS mode, and responded to the RC command well. 3.T=01:58, H=106m, D=14.3m, the flight record interrupted. 4.The pilot was pushing 100% throttle stick up before interruption. The home point: 44.9374006 -85.2717128 The last point: 44.9373214 -85.2715682 With the record ended without any sign of abnormality, we could not verify what happened afterwards. Sorry for the inconvenience. We truly appreciate your support for DJI, and especially applied for a 30% off coupon for Spark (Alpine white)aircraft without remote: [URL]https://store.dji.com/product/spark?from=menu_products[/URL] If you would like to accept the offer, please reply to my email for example “I accept the offer”. And when you place the order online, would you like it ship to the US? Should you have more questions, please feel free to let me know. [/QUOTE]
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Flew up to 350 ft and Spark took off. Lost forever. DJI's respnse: