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GO 4 not seeing RC/Spark connection.
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<blockquote data-quote="AlienDrone" data-source="post: 105781" data-attributes="member: 19352"><p>Thanks for the reply Sergio! Here;s my update. After many hours of researching YouTube videos and trying tips from this forum, I did manage to get the drone connected to the controller and app. Took it out for a test flight. Everything was good! Happy that my persistence paid off, I went home and charged batteries preparing for my day Monday. This morning I decided to fly the Spark at my first location. The Spark is my backup to my Mavic 2 Zoom and my Parrot Anafi. I set everything up.......back to square one. The Spark and the control see each other. The app. does not. Again the Spark fells to connect to wifi. I call tech support. The tech suggest holding the power button for 9 seconds as i did yesterday. This connected the drone to my phone. The tech seemed to be in a hurry to go and it was difficult to hear and understand him in the field so I let him go. Again, having difficulty getting the control to connect to the Sparkl Try following the procedure in the Go 4 app. It directs me to scan the back of the control. I did this yesterday countless times and it never worked. I called tech support again. Sorry to say I'm not very impressed with DJI's tech support. The two I talked with today seemed very limited in their ability and willingness to help. The call ended with the tech telling me to make a repair request online. </p><p></p><p> My big question is, how could the problem return and why?</p></blockquote><p></p>
[QUOTE="AlienDrone, post: 105781, member: 19352"] Thanks for the reply Sergio! Here;s my update. After many hours of researching YouTube videos and trying tips from this forum, I did manage to get the drone connected to the controller and app. Took it out for a test flight. Everything was good! Happy that my persistence paid off, I went home and charged batteries preparing for my day Monday. This morning I decided to fly the Spark at my first location. The Spark is my backup to my Mavic 2 Zoom and my Parrot Anafi. I set everything up.......back to square one. The Spark and the control see each other. The app. does not. Again the Spark fells to connect to wifi. I call tech support. The tech suggest holding the power button for 9 seconds as i did yesterday. This connected the drone to my phone. The tech seemed to be in a hurry to go and it was difficult to hear and understand him in the field so I let him go. Again, having difficulty getting the control to connect to the Sparkl Try following the procedure in the Go 4 app. It directs me to scan the back of the control. I did this yesterday countless times and it never worked. I called tech support again. Sorry to say I'm not very impressed with DJI's tech support. The two I talked with today seemed very limited in their ability and willingness to help. The call ended with the tech telling me to make a repair request online. My big question is, how could the problem return and why? [/QUOTE]
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GO 4 not seeing RC/Spark connection.