Got my Sparky back from DJI... thumbs up for their after sales service

AdamF · Sep 7, 2019

Just got my green sparky back from DJI.
Crashed my Spark into a tree last week and damaged the right front arm. I lodged a service request and got a quote for the repair. Price was reasonable so I went ahead with the repair. Within 48 hours I was notified that it was ready for pick up...
I didn't realized it was so quick!! Probably they just replaced it instead of fixing it?? But I'm so happy that I got it back and it's working all good so far..

Multikoe · Sep 7, 2019

Good to hear something positive about customer support for a change. Reading the comments here you might get the impression that Spark customer support sucks.

Tentoes · Sep 7, 2019

Glad to see you're sparking again!

Way to tell: When you've flown it again, see if there are 1 or 2 lists of flights in the Go4 app. It will lists all your flights, then all the flights for each drone.