Menu
Forums
New posts
Search forums
What's new
New posts
New media
New media comments
New profile posts
Latest activity
Media
New media
New comments
Search media
Members
Current visitors
New profile posts
Search profile posts
Log in
Register
Search
Search titles only
By:
Search titles only
By:
New posts
Search forums
Search
Search titles only
By:
Search titles only
By:
Menu
Welcome DJI Spark Pilot!
Jump in and join our free Spark community today!
Sign up
Forums
DJI Spark Forums
Spark Discussions
How to Drown Your Spark...
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="RLB" data-source="post: 41498" data-attributes="member: 8367"><p>I have great empathy for your encounter with one of the most frustrating customer service operations I have ever experienced. Language barrier is particularly annoying even though this is supposed to be based in Cerritos, Ca. All DJI responses are read from a template; rigid cultural influence prevents the company from</p><p>ever coming close to meeting the real needs of a customer service policy. DJI Care is total B.S.; charged me postage on goggles sent for repair; nothing wrong on their bench test, refused to send me a set of cables/adapter used in the testing and would not consider letting me pay for the the cables/adapter-"must buy DJI Store, thank you Mr. Bob is there anything else I help you with today".</p></blockquote><p></p>
[QUOTE="RLB, post: 41498, member: 8367"] I have great empathy for your encounter with one of the most frustrating customer service operations I have ever experienced. Language barrier is particularly annoying even though this is supposed to be based in Cerritos, Ca. All DJI responses are read from a template; rigid cultural influence prevents the company from ever coming close to meeting the real needs of a customer service policy. DJI Care is total B.S.; charged me postage on goggles sent for repair; nothing wrong on their bench test, refused to send me a set of cables/adapter used in the testing and would not consider letting me pay for the the cables/adapter-"must buy DJI Store, thank you Mr. Bob is there anything else I help you with today". [/QUOTE]
Verification
Post reply
Forums
DJI Spark Forums
Spark Discussions
How to Drown Your Spark...