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I Lost My DJI Spark
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<blockquote data-quote="SparkPete" data-source="post: 51618" data-attributes="member: 9880"><p>That is an unsatisfactory result from DJI. A loss of signal at that distance is a true indication of a hardware or software failure. Obviously the failure cannot be logged if the failure leads to a loss of connection.</p><p></p><p>I understand that DJI insists in a positive detection of a failure to accept a replacement but a closeby signal loss should IMO count as a positive detection.</p><p></p><p>I‘d kindly ask DJI to reevaluate your case and post your case as well on the DJI forum.</p><p></p><p>Given the increased number of fly away issues since the latest firmware combined with DJI‘s decission to disallow a firmware rollback escalates DJI‘s responsibility for substituting any loss due to faulty firmware.</p></blockquote><p></p>
[QUOTE="SparkPete, post: 51618, member: 9880"] That is an unsatisfactory result from DJI. A loss of signal at that distance is a true indication of a hardware or software failure. Obviously the failure cannot be logged if the failure leads to a loss of connection. I understand that DJI insists in a positive detection of a failure to accept a replacement but a closeby signal loss should IMO count as a positive detection. I‘d kindly ask DJI to reevaluate your case and post your case as well on the DJI forum. Given the increased number of fly away issues since the latest firmware combined with DJI‘s decission to disallow a firmware rollback escalates DJI‘s responsibility for substituting any loss due to faulty firmware. [/QUOTE]
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I Lost My DJI Spark