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Refund refused
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<blockquote data-quote="andrew reeves" data-source="post: 5007" data-attributes="member: 36"><p>How about this.</p><p>DJI is to busy to GRANT me a refund due to an undelieverable Spark.</p><p>Heres a simple reply to them after they denied my refund.</p><p></p><p></p><p>Your note sounds like blackmail. A crime in the United States.</p><p></p><p> Your email responce says your not giving me my refund because I went to Paypal, so that they could get it for me.</p><p></p><p>Shame on you. Your company had plenty of time to Refund me what was due. I had no other option. </p><p></p><p>I called your company, chatted, and wrote many emails all to no avail. I remember one answer from your company about "delayed response" in where I had to wait with no answer. Another, on chat where I proved that hadn't recieved my product for 15+ minutes only to be told I was speaking with the wrong person and that he couldn't transfer me. I guess that department was transfered to the shipping department to pack Spark's.</p><p></p><p> The reason i didnt recieve my product from you is because you sent it Fedex Express, which i didn't ask for, and doesn't deliver to the address during my business hours which opens after they make their delivery attempt, <a href="https://sparkpilots.zone/calendar:T1:8am" target="_blank">8am</a> to <a href="https://sparkpilots.zone/calendar:T1:10am" target="_blank">10am</a> only. I have recieved many other products from your company in the past correctly.</p><p></p><p>I will close the dispute once you pay me and do the right thing. Thats why I opened the dispute, then PayPal rushed in to escalated it to claim. Aparantly, I'm not your only complainant.</p><p></p><p>This is just one more problem with your company. You want to be policeman with my drone, ok fine. But not my money. Police yourselves first. Hold yourselves to a higher standard, set the example, then people will follow, but not this person, not till you change your greedy behavior. </p><p></p><p>Hope they read it.</p></blockquote><p></p>
[QUOTE="andrew reeves, post: 5007, member: 36"] How about this. DJI is to busy to GRANT me a refund due to an undelieverable Spark. Heres a simple reply to them after they denied my refund. Your note sounds like blackmail. A crime in the United States. Your email responce says your not giving me my refund because I went to Paypal, so that they could get it for me. Shame on you. Your company had plenty of time to Refund me what was due. I had no other option. I called your company, chatted, and wrote many emails all to no avail. I remember one answer from your company about "delayed response" in where I had to wait with no answer. Another, on chat where I proved that hadn't recieved my product for 15+ minutes only to be told I was speaking with the wrong person and that he couldn't transfer me. I guess that department was transfered to the shipping department to pack Spark's. The reason i didnt recieve my product from you is because you sent it Fedex Express, which i didn't ask for, and doesn't deliver to the address during my business hours which opens after they make their delivery attempt, [URL='https://sparkpilots.zone/calendar:T1:8am']8am[/URL] to [URL='https://sparkpilots.zone/calendar:T1:10am']10am[/URL] only. I have recieved many other products from your company in the past correctly. I will close the dispute once you pay me and do the right thing. Thats why I opened the dispute, then PayPal rushed in to escalated it to claim. Aparantly, I'm not your only complainant. This is just one more problem with your company. You want to be policeman with my drone, ok fine. But not my money. Police yourselves first. Hold yourselves to a higher standard, set the example, then people will follow, but not this person, not till you change your greedy behavior. Hope they read it. [/QUOTE]
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