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Welcome DJI Spark Pilot!
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Sad new pilot here
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<blockquote data-quote="ndaru" data-source="post: 108891" data-attributes="member: 16265"><p>Sorry for your loss. I know how it feels, because I also lost the Spark less than a month since we bough it.</p><p></p><p>Now, you can contact DJI via email and tell them your case,</p><p></p><p>OR</p><p></p><p>you can go to their forum at <a href="https://forum.dji.com/" target="_blank">DJI FORUM</a>, open a new thread, and post your story/case there. There bound to be a DJI representative who will reply to your thread.</p><p></p><p>DJI will ask you to send them your flight log. They will look at the flight log, and if you're lucky they will replace your Spark free of charge excluding the shipping cost.</p><p></p><p>While you're waiting for DJI to response, try to upload your flight log into <a href="https://www.phantomhelp.com/LogViewer/Upload/" target="_blank">DJI Flight Log Viewer | Phantom Help</a>, and maybe you can make a guess on where the landing location of your Spark. Again, if you're lucky it still lies somewhere on the ground. It's a small drone and unless it's lying on a concrete or asphalt, it would be hard to notice it.</p></blockquote><p></p>
[QUOTE="ndaru, post: 108891, member: 16265"] Sorry for your loss. I know how it feels, because I also lost the Spark less than a month since we bough it. Now, you can contact DJI via email and tell them your case, OR you can go to their forum at [URL='https://forum.dji.com/']DJI FORUM[/URL], open a new thread, and post your story/case there. There bound to be a DJI representative who will reply to your thread. DJI will ask you to send them your flight log. They will look at the flight log, and if you're lucky they will replace your Spark free of charge excluding the shipping cost. While you're waiting for DJI to response, try to upload your flight log into [URL='https://www.phantomhelp.com/LogViewer/Upload/']DJI Flight Log Viewer | Phantom Help[/URL], and maybe you can make a guess on where the landing location of your Spark. Again, if you're lucky it still lies somewhere on the ground. It's a small drone and unless it's lying on a concrete or asphalt, it would be hard to notice it. [/QUOTE]
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Sad new pilot here