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Smatree portable charger...any user updates?
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<blockquote data-quote="j4ck4l89" data-source="post: 68882" data-attributes="member: 13760"><p>Thanks for the reply mate. I've contacted Smatree Support. So far, they offer me a refund of 15 pound which is I think unfair.</p><p></p><p>I've asked for a replacement unit, the adapter or the unit, or both as long it can fully functioning again. It is stated on their warranty page:</p><p></p><p></p><p><strong>18-month warranty </strong><em><strong>for quality-related issues</strong></em></p><p></p><p>For 18 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND including the return shipping cost within the country of purchase. Reminder: Be sure to use your product as directed. </p><p></p><p></p><p>Should I keep updating the progress here or should I create a new discussion?</p><p></p><p>Thanks</p></blockquote><p></p>
[QUOTE="j4ck4l89, post: 68882, member: 13760"] Thanks for the reply mate. I've contacted Smatree Support. So far, they offer me a refund of 15 pound which is I think unfair. I've asked for a replacement unit, the adapter or the unit, or both as long it can fully functioning again. It is stated on their warranty page: [B]18-month warranty [/B][I][B]for quality-related issues[/B][/I] For 18 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND including the return shipping cost within the country of purchase. Reminder: Be sure to use your product as directed. Should I keep updating the progress here or should I create a new discussion? Thanks [/QUOTE]
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Smatree portable charger...any user updates?