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<blockquote data-quote="Flash" data-source="post: 94578" data-attributes="member: 472"><p>RJB1, again there is no truth in what you say !</p><p></p><p>" I think their service center is actually just a clearing house. Faulty products come in and they just send them to China to be worked on."</p><p></p><p>DJI have Chinese speaking technicians in Melbourne and the repairs & assessment of issues is handled there !</p><p>All enquiries however must go via China 1300 number to a service department, then they speak with Melbourne, & supply you with a case number and label to forward it in for service ! End of story no drama. I had spent hours trying to explain that on this sight in another section, but you seem not to understand simple DJI Customer Service protocol !</p><p></p><p>Ask Maniac_au, </p><p>he has done it, perhaps you might just believe him ?</p><p>man up mate !</p></blockquote><p></p>
[QUOTE="Flash, post: 94578, member: 472"] RJB1, again there is no truth in what you say ! " I think their service center is actually just a clearing house. Faulty products come in and they just send them to China to be worked on." DJI have Chinese speaking technicians in Melbourne and the repairs & assessment of issues is handled there ! All enquiries however must go via China 1300 number to a service department, then they speak with Melbourne, & supply you with a case number and label to forward it in for service ! End of story no drama. I had spent hours trying to explain that on this sight in another section, but you seem not to understand simple DJI Customer Service protocol ! Ask Maniac_au, he has done it, perhaps you might just believe him ? man up mate ! [/QUOTE]
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