Menu
Forums
New posts
Search forums
What's new
New posts
New media
New media comments
New profile posts
Latest activity
Media
New media
New comments
Search media
Members
Current visitors
New profile posts
Search profile posts
Log in
Register
Search
Search titles only
By:
Search titles only
By:
New posts
Search forums
Search
Search titles only
By:
Search titles only
By:
Menu
Welcome DJI Spark Pilot!
Jump in and join our free Spark community today!
Sign up
Forums
DJI Spark Forums
Spark Discussions
Spark dies during flight after shooting a pano`, no explination.
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Gabriel" data-source="post: 29877" data-attributes="member: 5118"><p>Oh boy, this is un acceptable now, they are only offering 30% off on another purchase of an aircraft when it was not my fault, read below as they found no pilot error, they cant determine why the drone malfunction which it obliviously had a power failure with 62% battery.</p><p></p><p>Dear Customer,</p><p>Thanks for your patience.</p><p>For your claimed case #############, we have already finished the analysis, and the result is as follows:</p><p>1. The aircraft was piloted under GPS mode, and responded to the pilot's control well; T=00:03, the aircraft recorded the Home Point: 48.4748211 -4.5286977;</p><p>2. T=06:28, H=165 m, D=84 m, Battery 62%, the aircraft was switched to Sport mode and the pilot pulled down the throttle stick fully, then the flight record ended. The last recorded coordinate: 48.4744183 -4.5277434.</p><p><strong>With the record ended without any sign of abnormality, we could not verify what happened afterwards. </strong></p><p>We truly appreciate your support for DJI. If you could not recover the product and consider to purchase another aircraft, we can try to especially apply for a 30% off coupon for Spark(Alpine White) without remote:</p><p><a href="http://store.dji.com/product/spark" target="_blank">http://store.dji.com/product/spark</a></p><p>If you would like to accept the offer, please reply to my email for example “I accept the offer”.</p><p>And may I know when you place the order, do you want to ship the aircraft to France?</p><p>Should you have more questions, please feel free to let me know.</p><p>Best Regards,</p></blockquote><p></p>
[QUOTE="Gabriel, post: 29877, member: 5118"] Oh boy, this is un acceptable now, they are only offering 30% off on another purchase of an aircraft when it was not my fault, read below as they found no pilot error, they cant determine why the drone malfunction which it obliviously had a power failure with 62% battery. Dear Customer, Thanks for your patience. For your claimed case #############, we have already finished the analysis, and the result is as follows: 1. The aircraft was piloted under GPS mode, and responded to the pilot's control well; T=00:03, the aircraft recorded the Home Point: 48.4748211 -4.5286977; 2. T=06:28, H=165 m, D=84 m, Battery 62%, the aircraft was switched to Sport mode and the pilot pulled down the throttle stick fully, then the flight record ended. The last recorded coordinate: 48.4744183 -4.5277434. [B]With the record ended without any sign of abnormality, we could not verify what happened afterwards. [/B] We truly appreciate your support for DJI. If you could not recover the product and consider to purchase another aircraft, we can try to especially apply for a 30% off coupon for Spark(Alpine White) without remote: [URL]http://store.dji.com/product/spark[/URL] If you would like to accept the offer, please reply to my email for example “I accept the offer”. And may I know when you place the order, do you want to ship the aircraft to France? Should you have more questions, please feel free to let me know. Best Regards, [/QUOTE]
Verification
Post reply
Forums
DJI Spark Forums
Spark Discussions
Spark dies during flight after shooting a pano`, no explination.