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Spark gimbal won’t move up and down after crash
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<blockquote data-quote="Andre Levite" data-source="post: 74634" data-attributes="member: 10850"><p>First step would be to sync your flight records within the DJI Go App - this way DJI can review them on their servers and confirm it will be covered by warranty. If it is covered they will send you a prepaid shipping label at no cost to you. </p><p></p><p>Also download flight logs directly from drone to your computer using DJI Assistant 2. This way you have a copy outside the DJI cloud server. </p><p></p><p>If the battery fell out mid-flight the log will show sudden loss of power and rapid descent as you described</p></blockquote><p></p>
[QUOTE="Andre Levite, post: 74634, member: 10850"] First step would be to sync your flight records within the DJI Go App - this way DJI can review them on their servers and confirm it will be covered by warranty. If it is covered they will send you a prepaid shipping label at no cost to you. Also download flight logs directly from drone to your computer using DJI Assistant 2. This way you have a copy outside the DJI cloud server. If the battery fell out mid-flight the log will show sudden loss of power and rapid descent as you described [/QUOTE]
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Spark gimbal won’t move up and down after crash