Recent content by Alan Burton

Based on the broken English I'm getting the (foreign) based DJI support keeps emailing me and asking me questions that I answered in the original email to them such as " it this a problem with the IMU or the ECU, I clearly explained it was the ECU. Earlier this afternoon I was told they were...

OK so I reported the problem to DJI and told them I had a (Can not take off) condition which means the motors (won't start). So here was the response I just received, No worries, we understand that the unit didn't crash or has any other damage. We will help you in sending the unit for further...

Those were my thoughts exactly there must be some correlation between the lights not working and the air that I received. I am no impressed that they obviously created this problem while replacing the IMU, but they let it be shipped back without checking it out.

I have learned this evening that in addition to the LED not working on one of the motors, the aircraft will not fly indicating a (4no ECU error) telling me I need to return the unit to DJI. Again I had neither of these issues when I sent it in for repair. I hope they will admit their fault and...

i just got my Spark back from DJI today and after paying $74 dollars for an IMU that I do not believe I was responsible for damaging I opened up the package to find that the LED's on the right rear motor was not working. These lights were working perfectly when I sent it in and there was no...

I have always followed the calibration instructions to the letter but the IMU was just dead confirmed by the fact that DJI just replaced it. My question is the reason for these failures, in my case where it had just been kept safely in its case since it’s last flight.

I have a Spark that I’ve hadn’t flown in a year since moving. This drone was never crashed and never mishandled. It worked perfectly when I last flew the craft. When I tried it out I was instructed to update the firmware on both the Spark and the controller and after that the IMU would not...