support

Hello, Iwould like to share my Experience so far After sending my drone to DJI Repair on the 11 of August I open a case at www.dji.com under onlie repair. I filled out the information and you gave me a case nr. and the address where I should send the drone. The address was in Germany. So I...

I lost my Spark last month (it force-landed into a river coz of mid-flight NFZ issues) and duly filed a DJI Care Refresh claim. Though it took about a month, the support techs were responsive all in all - the support techs were very professional and the analysis process just required some...