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<blockquote data-quote="Andre Levite" data-source="post: 89928" data-attributes="member: 10850"><p>When I activated my replacement Spark and linked it to my DJI account I got an e-mail showing the amended coverage and remaining balance on my DJI Refresh plan. </p><p></p><p>If you don't receive such an e-mail within 1-2 days of activating the new Spark you should contact Customer Support. You probably have a decent paper trail with the various e-mails -- but you really want a document that specifies proof of coverage with the new serial number. </p><p></p><p>I found the facility in Texas was very good with email updates and documentation.</p></blockquote><p></p>
[QUOTE="Andre Levite, post: 89928, member: 10850"] When I activated my replacement Spark and linked it to my DJI account I got an e-mail showing the amended coverage and remaining balance on my DJI Refresh plan. If you don't receive such an e-mail within 1-2 days of activating the new Spark you should contact Customer Support. You probably have a decent paper trail with the various e-mails -- but you really want a document that specifies proof of coverage with the new serial number. I found the facility in Texas was very good with email updates and documentation. [/QUOTE]
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