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DJI Go Issues

idbl_fanatic

Well-Known Member
Join
Jan 9, 2018
Messages
255
Age
52
Ok, something is going on with my DJI GO app (4.1.22) I'm missing options for the programmable buttons, I show 2 accounts in the app, I have no offline maps. I have cleared cache, data, and reinstalled the app with the same result. Is certain things phone dependent? Meaning the phone, not Android vs iOS, I have an LG V20 running Android 7.0, spark firmware is up to date too

For some reason I am not seeing the "Toggle Map/Live View as an option. I only see the following:

Navigation
Camera Settings
Replay
AE Lock/Unlock
Camera Forward/Down
FPV Mode/Follow mode
Switch GS/FPV
Clear flight route
Takeoff/landing

I am also apparently missing "Not defined" as well.

I've tried 4.1.18, and 4.1.15. 4.1.15 gave me offline maps, I have tried OTG and WiFi with the same results

I've never had those options for the buttons, I'm wondering if it is because I installed and opened the app before I actually got the spark. But seems that this info is stored on the UAV itself.

If anyone has any ideas, please let me know, I have tried everything that I can think of, short of factory resetting the UAV.
 
Last edited:
26678373_1658383064222906_6490609543344703393_o.jpg


26678434_1658383107556235_5814168840276513119_o.jpg
 
Ok, something is going on with my DJI GO app (4.1.22) I'm missing options for the programmable buttons, I show 2 accounts in the app, I have no offline maps. I have cleared cache, data, and reinstalled the app with the same result. Is certain things phone dependent? Meaning the phone, not Android vs iOS, I have an LG V20 running Android 7.0, spark firmware is up to date too

For some reason I am not seeing the "Toggle Map/Live View as an option. I only see the following:

Navigation
Camera Settings
Replay
AE Lock/Unlock
Camera Forward/Down
FPV Mode/Follow mode
Switch GS/FPV
Clear flight route
Takeoff/landing

I am also apparently missing "Not defined" as well.

I've tried 4.1.18, and 4.1.15. 4.1.15 gave me offline maps, I have tried OTG and WiFi with the same results

I've never had those options for the buttons, I'm wondering if it is because I installed and opened the app before I actually got the spark. But seems that this info is stored on the UAV itself.

If anyone has any ideas, please let me know, I have tried everything that I can think of, short of factory resetting the UAV.

Try DJI Support.
 
Ok, something is going on with my DJI GO app (4.1.22) I'm missing options for the programmable buttons, I show 2 accounts in the app, I have no offline maps. I have cleared cache, data, and reinstalled the app with the same result. Is certain things phone dependent? Meaning the phone, not Android vs iOS, I have an LG V20 running Android 7.0, spark firmware is up to date too

For some reason I am not seeing the "Toggle Map/Live View as an option. I only see the following:

Navigation
Camera Settings
Replay
AE Lock/Unlock
Camera Forward/Down
FPV Mode/Follow mode
Switch GS/FPV
Clear flight route
Takeoff/landing

I am also apparently missing "Not defined" as well.

I've tried 4.1.18, and 4.1.15. 4.1.15 gave me offline maps, I have tried OTG and WiFi with the same results

I've never had those options for the buttons, I'm wondering if it is because I installed and opened the app before I actually got the spark. But seems that this info is stored on the UAV itself.

If anyone has any ideas, please let me know, I have tried everything that I can think of, short of factory resetting the UAV.


That screen use to scroll, the information may be at the bottom?
 
Ok, something is going on with my DJI GO app (4.1.22) I'm missing options for the programmable buttons, I show 2 accounts in the app, I have no offline maps. I have cleared cache, data, and reinstalled the app with the same result. Is certain things phone dependent? Meaning the phone, not Android vs iOS, I have an LG V20 running Android 7.0, spark firmware is up to date too

For some reason I am not seeing the "Toggle Map/Live View as an option. I only see the following:

Navigation
Camera Settings
Replay
AE Lock/Unlock
Camera Forward/Down
FPV Mode/Follow mode
Switch GS/FPV
Clear flight route
Takeoff/landing

I am also apparently missing "Not defined" as well.

I've tried 4.1.18, and 4.1.15. 4.1.15 gave me offline maps, I have tried OTG and WiFi with the same results

I've never had those options for the buttons, I'm wondering if it is because I installed and opened the app before I actually got the spark. But seems that this info is stored on the UAV itself.

If anyone has any ideas, please let me know, I have tried everything that I can think of, short of factory resetting the UAV.


Well I see you have double posted your problem which is not a desired thing to do on this Forum.
 
Well I see you have double posted your problem which is not a desired thing to do on this Forum.
Yes, sorry about that, I just delete the text from that one, I was trying to combine all of the info, and couldn't find the original. Also, yes, I have scrolled all the way down
 
Anyone ever get and answer to the "Toggle Map/Live View" option not being available on the App?
 
my first post here. not sure if proper but here i go. for the last few weeks, i have been getting "cannot take off" and status message of "GPS encounters communication exception, please reset the craft" when using the DJI GO 4 app for flight. the message will randomly alternate between "cannot take off" and allowing flight. Spark works fine with RC and sometimes flies with only the DJI GO 4 app. using iPhone 7 with iOS 11.4. DJI GO 4 is 4.2.14. seems like hardware is fine but DJI GO 4 latest version is faulty at least for me. anyone else experiencing this error message? i already have a conversation going with DJI support.IMG_7053.PNG IMG_7054.PNG
1f621.png
 

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