DJI Go Issues

[idbl_fanatic]

Ok, something is going on with my DJI GO app (4.1.22) I'm missing options for the programmable buttons, I show 2 accounts in the app, I have no offline maps. I have cleared cache, data, and reinstalled the app with the same result. Is certain things phone dependent? Meaning the phone, not Android vs iOS, I have an LG V20 running Android 7.0, spark firmware is up to date too

For some reason I am not seeing the "Toggle Map/Live View as an option. I only see the following:

Navigation
Camera Settings
Replay
AE Lock/Unlock
Camera Forward/Down
FPV Mode/Follow mode
Switch GS/FPV
Clear flight route
Takeoff/landing

I am also apparently missing "Not defined" as well.

I've tried 4.1.18, and 4.1.15. 4.1.15 gave me offline maps, I have tried OTG and WiFi with the same results

I've never had those options for the buttons, I'm wondering if it is because I installed and opened the app before I actually got the spark. But seems that this info is stored on the UAV itself.

If anyone has any ideas, please let me know, I have tried everything that I can think of, short of factory resetting the UAV.

 

[idbl_fanatic]

 

[DesertWindAero]

Ok, something is going on with my DJI GO app (4.1.22) I'm missing options for the programmable buttons, I show 2 accounts in the app, I have no offline maps. I have cleared cache, data, and reinstalled the app with the same result. Is certain things phone dependent? Meaning the phone, not Android vs iOS, I have an LG V20 running Android 7.0, spark firmware is up to date too

For some reason I am not seeing the "Toggle Map/Live View as an option. I only see the following:

Navigation
Camera Settings
Replay
AE Lock/Unlock
Camera Forward/Down
FPV Mode/Follow mode
Switch GS/FPV
Clear flight route
Takeoff/landing

I am also apparently missing "Not defined" as well.

I've tried 4.1.18, and 4.1.15. 4.1.15 gave me offline maps, I have tried OTG and WiFi with the same results

I've never had those options for the buttons, I'm wondering if it is because I installed and opened the app before I actually got the spark. But seems that this info is stored on the UAV itself.

If anyone has any ideas, please let me know, I have tried everything that I can think of, short of factory resetting the UAV.

Try DJI Support.

 

[idbl_fanatic]

Try DJI Support.

Yeah, I just put in a ticket with them. Thanks

 

[Spark 317]

Ok, something is going on with my DJI GO app (4.1.22) I'm missing options for the programmable buttons, I show 2 accounts in the app, I have no offline maps. I have cleared cache, data, and reinstalled the app with the same result. Is certain things phone dependent? Meaning the phone, not Android vs iOS, I have an LG V20 running Android 7.0, spark firmware is up to date too

For some reason I am not seeing the "Toggle Map/Live View as an option. I only see the following:

Navigation
Camera Settings
Replay
AE Lock/Unlock
Camera Forward/Down
FPV Mode/Follow mode
Switch GS/FPV
Clear flight route
Takeoff/landing

I am also apparently missing "Not defined" as well.

I've tried 4.1.18, and 4.1.15. 4.1.15 gave me offline maps, I have tried OTG and WiFi with the same results

I've never had those options for the buttons, I'm wondering if it is because I installed and opened the app before I actually got the spark. But seems that this info is stored on the UAV itself.

If anyone has any ideas, please let me know, I have tried everything that I can think of, short of factory resetting the UAV.

That screen use to scroll, the information may be at the bottom?

 

[Spark 317]

Ok, something is going on with my DJI GO app (4.1.22) I'm missing options for the programmable buttons, I show 2 accounts in the app, I have no offline maps. I have cleared cache, data, and reinstalled the app with the same result. Is certain things phone dependent? Meaning the phone, not Android vs iOS, I have an LG V20 running Android 7.0, spark firmware is up to date too

For some reason I am not seeing the "Toggle Map/Live View as an option. I only see the following:

Navigation
Camera Settings
Replay
AE Lock/Unlock
Camera Forward/Down
FPV Mode/Follow mode
Switch GS/FPV
Clear flight route
Takeoff/landing

I am also apparently missing "Not defined" as well.

I've tried 4.1.18, and 4.1.15. 4.1.15 gave me offline maps, I have tried OTG and WiFi with the same results

I've never had those options for the buttons, I'm wondering if it is because I installed and opened the app before I actually got the spark. But seems that this info is stored on the UAV itself.

If anyone has any ideas, please let me know, I have tried everything that I can think of, short of factory resetting the UAV.

Well I see you have double posted your problem which is not a desired thing to do on this Forum.

 

[idbl_fanatic]

Well I see you have double posted your problem which is not a desired thing to do on this Forum.

Yes, sorry about that, I just delete the text from that one, I was trying to combine all of the info, and couldn't find the original. Also, yes, I have scrolled all the way down

 

[Scott C]

Anyone ever get and answer to the "Toggle Map/Live View" option not being available on the App?

 

[idbl_fanatic]

Anyone ever get and answer to the "Toggle Map/Live View" option not being available on the App?

I still haven't

 

[Scott C]

I still haven't

Wow nothing from Support...

 

[michael b]

my first post here. not sure if proper but here i go. for the last few weeks, i have been getting "cannot take off" and status message of "GPS encounters communication exception, please reset the craft" when using the DJI GO 4 app for flight. the message will randomly alternate between "cannot take off" and allowing flight. Spark works fine with RC and sometimes flies with only the DJI GO 4 app. using iPhone 7 with iOS 11.4. DJI GO 4 is 4.2.14. seems like hardware is fine but DJI GO 4 latest version is faulty at least for me. anyone else experiencing this error message? i already have a conversation going with DJI support.

 

[banjoB]

I still haven't

I too am missing the ToggleMap/view function....did you get the issue resolved?