Menu
Forums
New posts
Search forums
What's new
New posts
New media
New media comments
New profile posts
Latest activity
Media
New media
New comments
Search media
Members
Current visitors
New profile posts
Search profile posts
Log in
Register
Search
Search titles only
By:
Search titles only
By:
New posts
Search forums
Search
Search titles only
By:
Search titles only
By:
Menu
Welcome DJI Spark Pilot!
Jump in and join our free Spark community today!
Sign up
Forums
DJI Spark Forums
Spark Help
Dji spark - lost connection and crashed
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Vonsky" data-source="post: 18205" data-attributes="member: 3606"><p>Hello! </p><p>I had a problem with my DJI Spark. Since my DJI Go has been updated to 4.1.10 version, my drone lost connection with remote and started landing in drone's current position. The drone was 20meters away. I flew in unobstructed area. The transmitter didn't respond any commands, the status led still flashed green. I restarted App but it didn't help, the drone was still disconnected. While landing the drone didn't stop at 0,3m level above the obstacle and fell down. Effect: The dron hit the roof of the building and damaged one of the engines and the propellers.</p><p>I've sent my Spark for evaluation and they did respond that according to the logs the drone reacted correctly until crash. (<a href="https://drive.google.com/file/d/0B7Mn9mBchB0TbVpPQnprcGMxalE/view?usp=sharing" target="_blank">image003.png</a>)</p><p>After this I've sent the videoclip which shows that the drone did not respond.</p><p><a href="https://drive.google.com/open?id=0B7Mn9mBchB0TVWIwUFhxcEo5Tm8" target="_blank">spark-crash.mp4</a></p><p>They answered to me that according to the below chart the dron did respond to the signals.</p><p>In this chart, blue line are the drones vertical movements.</p><p><a href="https://drive.google.com/file/d/0B7Mn9mBchB0Temk5Wi1qQXA5dkE/view?usp=sharing" target="_blank">unnamed.png</a></p><p>In second chart we can see purple line before crash was the Drones horizontal movements and position.</p><p><a href="https://drive.google.com/file/d/0B7Mn9mBchB0Tc1F0V0J4S01JX2c/view?usp=sharing" target="_blank">unnamed (1).png</a></p><p></p><p>I think that they didn''t see the video because their respond doesn't match the video.</p><p></p><p>What do you think about it? What can I do to prove that it's not my fault that the dron crashed.</p><p>Regards Irek</p></blockquote><p></p>
[QUOTE="Vonsky, post: 18205, member: 3606"] Hello! I had a problem with my DJI Spark. Since my DJI Go has been updated to 4.1.10 version, my drone lost connection with remote and started landing in drone's current position. The drone was 20meters away. I flew in unobstructed area. The transmitter didn't respond any commands, the status led still flashed green. I restarted App but it didn't help, the drone was still disconnected. While landing the drone didn't stop at 0,3m level above the obstacle and fell down. Effect: The dron hit the roof of the building and damaged one of the engines and the propellers. I've sent my Spark for evaluation and they did respond that according to the logs the drone reacted correctly until crash. ([URL='https://drive.google.com/file/d/0B7Mn9mBchB0TbVpPQnprcGMxalE/view?usp=sharing']image003.png[/URL]) After this I've sent the videoclip which shows that the drone did not respond. [URL='https://drive.google.com/open?id=0B7Mn9mBchB0TVWIwUFhxcEo5Tm8']spark-crash.mp4[/URL] They answered to me that according to the below chart the dron did respond to the signals. In this chart, blue line are the drones vertical movements. [URL='https://drive.google.com/file/d/0B7Mn9mBchB0Temk5Wi1qQXA5dkE/view?usp=sharing']unnamed.png[/URL] In second chart we can see purple line before crash was the Drones horizontal movements and position. [URL='https://drive.google.com/file/d/0B7Mn9mBchB0Tc1F0V0J4S01JX2c/view?usp=sharing']unnamed (1).png[/URL] I think that they didn''t see the video because their respond doesn't match the video. What do you think about it? What can I do to prove that it's not my fault that the dron crashed. Regards Irek [/QUOTE]
Verification
Post reply
Forums
DJI Spark Forums
Spark Help
Dji spark - lost connection and crashed