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DJIGo4 app crashing
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<blockquote data-quote="pmshop" data-source="post: 21870" data-attributes="member: 3174"><p>Has nothing to do with clearing the cache or any user controlled option.</p><p></p><p>DJI has acknowledged a problem with the app.</p><p></p><p>From DJI: Thank you for providing the information that we needed.</p><p></p><p>We already raised this issue with our software engineers os they can help us determine the issue with the app. While we are looking for the solution to this problem, you can temporarily try to use an Android mobile device to see if the app crash will not persist when using other devices.</p><p>End of line...</p><p></p><p>For me, everything was working perfectly until Dec 1 on my iPhone 7 with iOS 11.1.3 app version 1.1.18.</p><p>Then I could not upload my flight logs for a while.</p><p>App started to crash stitching panos and a while after that, randomly crashing.</p><p></p><p>Downloaded and behaved well on the 2nd but started having issues on the 3rd.</p><p>And before someone says "odd days", the issue continued on the 4th.</p><p></p><p>During this time, I uninstalled the app, rebooted and reinstalled a couple of times.</p><p>Did not solve it.</p><p></p><p>I also backed up the phone to the cloud, erased the phone and restored from the cloud backup.</p><p>That gave me a clean install by auto installing the app.</p><p>Did not solve it.</p><p></p><p>Also during this time, iOS 11.2 was released.</p><p>Did not solve the issue.</p><p></p><p>Had bad weather today.</p><p>I will try again tomorrow.</p></blockquote><p></p>
[QUOTE="pmshop, post: 21870, member: 3174"] Has nothing to do with clearing the cache or any user controlled option. DJI has acknowledged a problem with the app. From DJI: Thank you for providing the information that we needed. We already raised this issue with our software engineers os they can help us determine the issue with the app. While we are looking for the solution to this problem, you can temporarily try to use an Android mobile device to see if the app crash will not persist when using other devices. End of line... For me, everything was working perfectly until Dec 1 on my iPhone 7 with iOS 11.1.3 app version 1.1.18. Then I could not upload my flight logs for a while. App started to crash stitching panos and a while after that, randomly crashing. Downloaded and behaved well on the 2nd but started having issues on the 3rd. And before someone says "odd days", the issue continued on the 4th. During this time, I uninstalled the app, rebooted and reinstalled a couple of times. Did not solve it. I also backed up the phone to the cloud, erased the phone and restored from the cloud backup. That gave me a clean install by auto installing the app. Did not solve it. Also during this time, iOS 11.2 was released. Did not solve the issue. Had bad weather today. I will try again tomorrow. [/QUOTE]
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DJIGo4 app crashing