Why would you order from the US and get clobbered for VAT/import duty and potentially additional fees.Anyone bought anything from this company ?
I'm considering placing an order however they get mixed reviews on Trustpilot.
I'm in the UK so don't want to order if I'm likely to have problems with them.
The only way there are 'no import fees to pay' on a $500+ item sent to the UK is if the company is operating illegally.According to some of the reviews, there is no import duty/fees to pay.
I already have a Spark. I'm looking at getting a Mavic.Their prices are substantially lower than anywhere in UK.
And I'm not concerned with FCC.
A friend of mine used them two weeks ago. Superb service and no extra taxes. Delivery to UK about a week the slowest part being within the UK it's self.
For your information. I bought my spark from them about a month ago along with 3 extra batteries. All arrived 2 days later with no problems and no import duties.
I only purchased from them as I was lead to believe there were a UK company.
I think the only way that they got my order to me so fast is they might have a warehouse in the UK but the company is based in the USA.
No worries mate. I only found out about them being an American company after I received my goods.Cheers Darren.
That does sound like it was sent from the UK.
Very much doubt it would get to you from the US in 2 days.
The company doesn't offer pre paid tax of any kind and for all intensive purposes leads you to believe it is based in the UK. They only take credit card payments so if you have a problem with item not being delivered etc you can take it up with your credit card company as they have a duty to sort things out. I have had a similar incident to which the credit card company got involved and I got a full refund when a company was found to be fraudulent.The only way there are 'no import fees to pay' on a $500+ item sent to the UK is if the company is operating illegally.
HMRC have non negotiable import rules and you run the risk of the package being seized with no compensation.
Additionally, don't forget, DJI's quality control is not exactly great so if you get a bad aircraft you have no dealer to fall back on and say 'send me another one'
Your money though - your choice.
're the warranty issues above this is incorrect my friend got his mavic from the company as I mentioned earlier. In the first week he discovered it had the fairly common jello issue. He was able to generate a warranty repair with DJI who arranged it's free collection from the UK to Holland with no issues.
Yes but......not if the company uses a third party company to facilitate the credit card payments.In the very first instant if I had a warranty issue I would contact the company from which I bought it from. If I had no luck in getting them to sort it out I would get my credit card company involved. As I purchased items via them they have a legal duty to get invloved. This has happened to me in the past and the credit card company sorted it out for me.
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