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My Dji Spark fell out of the sky!!
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<blockquote data-quote="Andre Levite" data-source="post: 84337" data-attributes="member: 10850"><p>DJI will review the flight log and decide if your qualify. When the Spark was first released they admitted "sudden loss of power" was their fault and gave vouchers for free drones. With each update the problem is less frequent and they are less generous with the vouchers.</p><p></p><p>All you can do is send in the unit. They will review the flight data and assess the damage. If they don't cover under warranty you can reject the estimate and if you complain loud enough they will discount the repair. DJI is the judge and the jury so it's completely opaque process.</p><p></p><p>They were fair to me. Good luck!</p></blockquote><p></p>
[QUOTE="Andre Levite, post: 84337, member: 10850"] DJI will review the flight log and decide if your qualify. When the Spark was first released they admitted "sudden loss of power" was their fault and gave vouchers for free drones. With each update the problem is less frequent and they are less generous with the vouchers. All you can do is send in the unit. They will review the flight data and assess the damage. If they don't cover under warranty you can reject the estimate and if you complain loud enough they will discount the repair. DJI is the judge and the jury so it's completely opaque process. They were fair to me. Good luck! [/QUOTE]
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My Dji Spark fell out of the sky!!