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Need An Experts Help!

Walter Hall

Well-Known Member
Join
Mar 22, 2018
Messages
68
Hello:

I have an MP4 file that was taken by my spark. I can open it and view it, however I cannot import it into my video editing program Corel VideoStudio 2019. I called Corel, no help there and tried what they suggested but it it not work. The strange thing about all of this is when I do open it and play it the bar at the bottom of the video that shows the video play time says 0 time in Length and 0 time left to play? I have never seen this before. I'm thinking the file might be just enough corrupt to play but not to import? By the way I can import all of my other MP4 Spark files with this same program with no issues. Anyone know what might fix this? Thanks!
 

RotorWash

Well-Known Member
Premium Pilot
Join
Jul 18, 2019
Messages
725
Age
53
Loc
P.E.I., Canada
It sounds like the metadata for the video file is somewhat corrupted. You could make a copy of the file and then try a few of the suggestions on the following page to see if it helps. How to Repair Corrupt MP4
 
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