Unwanted Gift.

[Ands]

Hi my wife has just realised that she has wrapped under the tree a Spark case which I already had with my flymore pack. (Which I don’t use)
My question is has anyone ever returned an item to DJI for a refund and was it an easy process?

 

[nutsnbolts]

Hi my wife has just realised that she has wrapped under the tree a Spark case which I already had with my flymore pack. (Which I don’t use)
My question is has anyone ever returned an item to DJI for a refund and was it an easy process?

I think there is a restocking fee. But I could also be wrong.

 

[msinger]

You can review DJI's return policy here. It mentions nothing about a restocking fee.

BTW, I've never returned anything to DJI.

 

[AeroMirage]

Sold mine on eBay for $20.

 

[nutsnbolts]

You can review DJI's return policy here. It mentions nothing about a restocking fee.

BTW, I've never returned anything to DJI.

I stand corrected. I only assumed this as it is not ordered from Amazon. [emoji2]

Whenever I order outside Amazon I have to make sure that this is the right purchase.

I know that you can return things back anywhere ordered outside of Amazon but it's usually a much more lengthy process and you better have it all packed correctly as it can get rejected. If everything goes well then great!

 

[Ands]

It was ordered from DJI and since posting this their customer service has been great. Bag came from China and they have sent a label to return it to DJI’s local place here in Australia for a refund . So far 10 out of 10 for DJI customer service.