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Yet again a failure to get anything resolved
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<blockquote data-quote="Lancelot" data-source="post: 8879" data-attributes="member: 1629"><p>Wow what kind of support answer is that?? I think you get more suggestions on this thread! Seeing that chat really is disappointing from DJI.</p><p></p><p>Anyway, I would suggest resetting everything and start from there. So reset spark connection (push power button 9 sec) and reconnect step by step.</p><p>Maybe something is wrong in the installs and/or setup.</p><p></p><p>And I think everyone has mentioned this:</p><p>-disable all bluetooth from watches, phones, wife's phones, friends' phones, or whoever nearby.</p><p>-check maximum distance setting in the app</p><p>-check beginner mode</p><p>-try in another location</p><p></p><p>If all fails, I would return it. I think the drone or the rc is faulty.</p></blockquote><p></p>
[QUOTE="Lancelot, post: 8879, member: 1629"] Wow what kind of support answer is that?? I think you get more suggestions on this thread! Seeing that chat really is disappointing from DJI. Anyway, I would suggest resetting everything and start from there. So reset spark connection (push power button 9 sec) and reconnect step by step. Maybe something is wrong in the installs and/or setup. And I think everyone has mentioned this: -disable all bluetooth from watches, phones, wife's phones, friends' phones, or whoever nearby. -check maximum distance setting in the app -check beginner mode -try in another location If all fails, I would return it. I think the drone or the rc is faulty. [/QUOTE]
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Yet again a failure to get anything resolved