Cannot activate

[MissJannie]

Received my replacement Spark using the Refresh.

Cannot activate..or maybe I don't need to activate?

When I try to activate, I select "Next" and nothing happens.

Appreciate help here.

Thanks

 

[RPL]

Have you reached out to DJI customer service? If not, I’d recommend you do that first.

 

[Troy]

My buddy got a spark on Friday and he got stuck during activation . It turned out that our Internet was glitching or dirty that day . Shut. Wifi off and did it cellular and then it worked . Weird .

 

[suprPHREAK]

Same issue here. When activating, you need to be connected to the drone which uses WiFi. This means you have no wifi internet. As soon as you switch to your Internet wifi, you lose the drone, and it won't activate.