I just got a new Spark for Christmas. I have to say i'm disappointed.
I was very excited to get it. I've watched a bunch of videos including DJIs promos. I have a Syma drone that I've had for a year and was hoping to have something more robust, with an active camera.
I unbox it, and it try and set it up for a quick flight. Obviously that was a foolish thought. The QR scanner wouldn't work to link up the drone, then the controller turned on, but wouldn't turn off or have its wifi recognized. I figured out how to turn it off through forum research and got it reset. Then the updates to firmware for both the controller and drone which kept dropping wifi connection and this took forever. All told, this took hours.
I finally get everything linked up and go to take off in my living room. It takes off, I get it to go left and right briefly, then it just goes up somewhat on its own, hits the ceiling and falls to the ground. Flight lasted less than 30 seconds and seemed to climb on its own.
I go outside to try again and it says there is a motor obstruction. After spending 20 minutes on hold with DJI support, the guy basically said
1) you have to send it in, there is no troubleshooting they do over the phone
2) DJI does not make any drones that are expected to operate indoors.
3) they don't take the information over the phone or anything I need to open a case online.
I point out that they have multiple promo videos showing their Spark operating indoors. After he goes and checks for 5 minutes he comes back and says tthat those people had a clear GPS signal.
Overall I'm pretty unimpressed. Both in DJI's response and that with 1 fall the drone is inoperable.
I was very excited to get it. I've watched a bunch of videos including DJIs promos. I have a Syma drone that I've had for a year and was hoping to have something more robust, with an active camera.
I unbox it, and it try and set it up for a quick flight. Obviously that was a foolish thought. The QR scanner wouldn't work to link up the drone, then the controller turned on, but wouldn't turn off or have its wifi recognized. I figured out how to turn it off through forum research and got it reset. Then the updates to firmware for both the controller and drone which kept dropping wifi connection and this took forever. All told, this took hours.
I finally get everything linked up and go to take off in my living room. It takes off, I get it to go left and right briefly, then it just goes up somewhat on its own, hits the ceiling and falls to the ground. Flight lasted less than 30 seconds and seemed to climb on its own.
I go outside to try again and it says there is a motor obstruction. After spending 20 minutes on hold with DJI support, the guy basically said
1) you have to send it in, there is no troubleshooting they do over the phone
2) DJI does not make any drones that are expected to operate indoors.
3) they don't take the information over the phone or anything I need to open a case online.
I point out that they have multiple promo videos showing their Spark operating indoors. After he goes and checks for 5 minutes he comes back and says tthat those people had a clear GPS signal.
Overall I'm pretty unimpressed. Both in DJI's response and that with 1 fall the drone is inoperable.