Just curious about how long it takes to receive a replacement spark after dji has confirmed that the fly away was under warranty, and about the quality of refurbished units. Thanks
Replacement
- Thread starter conrad73
- Start date
Once DJI received my unit it only took them 48 hours to determine they would not cover it under warranty. Another 48 hours to decline my appeal.
I bought a replacement Spark from DJI's refurb store. It was indistinguishable from a new unit.
That sux that they didn't cover it. But after looking at the flight record of mine, it was clearly a malfunction of the product. I filed the report on Monday and uploaded the record and by Wednesday they said that it was a malfunction and covered. Hopefully I will have my replacement this coming week.
