My Spark arrived about 30 minutes ago. Best I can tell, they sent me a brand new unit rather than repairing my original (or replacing with a refurb). My suspicion that it's new is based on the fact that the serial number decodes to a manufacturing date of March 27, 2019. It's completely pristine and has protective film over both the forward sensors and the camera lens, and there was a serial number/barcode label with the backing still on tucked under the SD-card/USB flap on the tail. I also remember reading that refurbs have the letter R in the serial number ... and this one does not.