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Not impressed with CS

Nicola Kleiser

Active Member
Join
Jun 24, 2017
Messages
44
Loc
UK
after being promised shipping by today (by CS earlier this week) and it not happening I went on DJI chat. The rep was passive aggressive. I was told when I ordered the delivery time was 18-22 days, but the order time dropped this week to 7-11 days. So I asked would I get my order within the week as that's what they were promising new customers who ordered after me.
He told me that it would be 24jul or later, did I get it, did I want to be part of the first batch! Very tempted just to cancel the order! They've charged my card but not shipped.
 

aviscomi

Well-Known Member
Premium Pilot
Join
May 27, 2017
Messages
1,110
Loc
Philadelphia, PA
Is this your first DJI product
 

Nicola Kleiser

Active Member
Join
Jun 24, 2017
Messages
44
Loc
UK
I only ordered from dji as nowhere has the fly more combo. Now thinking I might just ordered the fly less elsewhere. Just grates the idea of having to ultimately spend more in an extra battery and the controller!
 

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