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Problem connecting my phone to DJI Spark

Tadija1995

New Member
Join
Sep 9, 2019
Messages
2
Age
23
Hello, guys! I have a problem with DJI Spark controller connecting to my Huawei Mate 20 Pro. I used my spark controller and my spark with my Samsung Galaxy Note8 without facing any problems for a year and a half now.
What happens is that my phone constantly disconnects from controllers wifi, the app recognizes the device and once I click GO FLY it suddenly disconects.
Is this something related to phone compatibility or is there something wrong with my new phone?
I tried finding articles or forum posts about compatibility of these devices but I have found nothing except the DJIs original product page showing older phones than Mate 20 Pro with additional information stating that this list is to be updated as the time passes which they did not do since the newest phone on the list is basically the Iphone X or Note 9 and it seems pretty obvious that people are flying this drone with newer phones than these.

I would really appreciate your help guys!
 

SoccerRef12

Well-Known Member
Join
Jul 5, 2019
Messages
70
Age
67
Are you using an OTG cable?
 

SoccerRef12

Well-Known Member
Join
Jul 5, 2019
Messages
70
Age
67
I think that might solve your connectivity issues.
 

Flying Kiwi

Member
Join
Jun 19, 2019
Messages
8
Age
68
You could try to pair the controller to your device by following the settings..
YouTube.Com/watch?v=GOi9WiS-PF8
G
 

ton079

Member
Join
Mar 16, 2019
Messages
10
Age
65
It's not the Phone. I am using my Huawei P20 Pro for more than half a year without any issues. But indeed: I'm using an OTG-cable and put the phone in airplane-mode while flying. That goes very well.
 
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titi

New Member
Join
Aug 21, 2019
Messages
1
Age
42
Strongly recommend using the OTG cable if you're flying not too near or BLOS. It is a very cheap cable available in every store.
 
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Brian Snyder

Member
Join
Aug 17, 2019
Messages
14
Age
55
I also use the OTG cable with no problem. The wifi can be sketchy with other signal flying around in the air.
 

czguy

Member
Join
Jun 1, 2019
Messages
21
Age
69
OTG cable is the best as other people recommend. Phones with never Android version have a "helpful" feature, when no internet connection is detected while connected to WiFi, the phone will disconnect from WiFi and use cellular data connection instead. On my Samsung S10+ I had to force my phone to stick with WiFi after it was complaining when flying my son's Tello. Either force your phone in settings to stay connected to WiFi or disable cellular data in settings to prevent your phone from wanting to switch. In either case, get OTG cable asap, you won't be disappointed.
 

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