RC to AC not linking

[furiousbob]

I'm at my wits' end with this.

I got my Fly More combo yesterday in the mail, charged up all the batteries and turned both RC and AC on and activated the drone. Nothing was linked. So I followed the instructions to hold the battery button on the AC for 3 seconds and to hold the pause + Fn + custom button until the RC started beeping and the LED flashed green. Nothing.

Repeated, updated firmware, downgraded firmware.

Am I missing something? Is anyone else getting this issue?

 

[furiousbob]

Every once in a while, it'll link... and then I'll take it outside and it immediately disconnects ( the AC to RC ).

 

[Florida Drone Supply]

Getting started can be frustrating at times and not all issues have the same fix. That being said we suggest you give this a try.

Turn on the remote, then the Spark and then your monitor device. After the Spark is turned on press and HOLD the power button. You will hear one beep, then 2 beeps and finally 3 beeps, this could be about 10-15 seconds. After the 3 rd set of beeps release the power button and try to connect the wifi again. Let us know if that works for you.

 

[furiousbob]

Holy moly that worked....

Thank you so much.

I tried it, it linked. I haven't tried flying it because it's dark out but I'll give it a shot tomorrow. I tried restarting everything it linked right up.

I remember doing the 3 beep procedure when I had difficulties after unboxing it. It never occurred to me to try it again. Hah thanks so much!!

 

[Mike_in_Letcombe]

If you want to reconnect the remote, you have to press for 3 seconds until you hear the single beep. That turns off the wi-fi mode and puts it in RC mode. As far as I can tell, you then have to reconnect the RC with the 3 button manoeuvre, which is a pain but only takes a few seconds. When you want to go back to wifi mode, press and hold for 6 seconds and you'll hear 2 beeps. The wifi reappears and your phone should reconnect automatically. The 9 second hold gives you 3 beeps, that resets the wifi settings back to factory condition, so you will be back on the stock SSID and password.

 

[Florida Drone Supply]

Holy moly that worked....

Thank you so much.

I tried it, it linked. I haven't tried flying it because it's dark out but I'll give it a shot tomorrow. I tried restarting everything it linked right up.

I remember doing the 3 beep procedure when I had difficulties after unboxing it. It never occurred to me to try it again. Hah thanks so much!!

You are welcome and thanks for updating us. Happy Flying!

 

[furiousbob]

If you want to reconnect the remote, you have to press for 3 seconds until you hear the single beep. That turns off the wi-fi mode and puts it in RC mode. As far as I can tell, you then have to reconnect the RC with the 3 button manoeuvre, which is a pain but only takes a few seconds. When you want to go back to wifi mode, press and hold for 6 seconds and you'll hear 2 beeps. The wifi reappears and your phone should reconnect automatically. The 9 second hold gives you 3 beeps, that resets the wifi settings back to factory condition, so you will be back on the stock SSID and password.

This, I did not know. I thought that holding it for 6 seconds toggles between wifi and RC mode. Not 3 seconds to enter RC and 6 seconds to enter wifi. This makes sense. Thanks for the tip!

 

[furiousbob]

OKAY! More issues today.

After successfully linking last night, I went out to fly it this morning. It flew for maybe... a minute? And then the AC disconnected. I made sure not to gain too much altitude just in case something like this would happen. So after a few seconds, the AC descended by itself to a height of about 1 foot. I had no control over it via RC so I grabbed the AC's underbelly and flipped the entire drone over so it's motors would cut off. Stumbled, I tried resetting the wifi and re-pairing. Nothing. Same issue as before. Instead of messing with it, I set it back in it's bag and went to work.

Later on, I had a few minutes of free time at work so I decided to try again. After resetting the wifi again, it paired right up. So again, I went outside and tried flying it. Same thing. About a minute of flight and it disconnects. I had to do the same thing and grab the drone's underbelly and flip it to shut it off.

As a side note, when the AC is used without the RC (controlling it with just my phone), it works beautifully!