Spark batteries not working right

[Jake Nunnelee]

What can cause this issue. I have 2 batteries that is acting the same way. Batteries click and I make sure they are on secure. It's like it's not getting a good connection or something. I have 3 batteries and only 2 are acting this way. It's not showing anything on the flight record. Any ideas?

 

[DesertWindAero]

What can cause this issue. I have 2 batteries that is acting the same way. Batteries click and I make sure they are on secure. It's like it's not getting a good connection or something. I have 3 batteries and only 2 are acting this way. It's not showing anything on the flight record. Any ideas?

The batteries "click"?

Do you mean they make a clicking noise?

 

[Jake Nunnelee]

The batteries "click"?

Do you mean they make a clicking noise?

Yes they make the clicking nose when I put it on the Spark

 

[DesertWindAero]

Yes they make the clicking nose when I put it on the Spark

Now that I think about it, this used to happen with the Inspire batteries...but I haven't noticed with the Spark.

 

[Jake Nunnelee]

Now that I think about it, this used to happen with the Inspire batteries...but I haven't noticed with the Spark.

The battery that came with it is working fine. The 2 other batteries I bought at Walmart. They are both dji batteries not a after market battery.

 

[Jake Nunnelee]

Now that I think about it, this used to happen with the Inspire batteries...but I haven't noticed with the Spark.

I haven't even had even a month

 

[NyJosh]

I’d suggest contacting DJI. Batteries get a 1 year warranty from first activation. If they’re defective, they’ll replace them.

 

[Jake Nunnelee]

I’d suggest contacting DJI. Batteries get a 1 year warranty from first activation. If they’re defective, they’ll replace them.

Even if I didn't buy them from dji? I bought them at Walmart. They are both dji batteries.

 

[NyJosh]

Even if I didn't buy them from dji? I bought them at Walmart. They are both dji batteries.

Correct. Shouldn’t matter where you bought them. I believe DJI gets a record on their servers the first time you use each battery in your Spark, so they should know how old the batteries are. Worst case scenario they may ask you for a receipt from when you bought them.

 

[Jake Nunnelee]

Correct. Shouldn’t matter where you bought them. I believe DJI gets a record on their servers the first time you use each battery in your Spark, so they should know how old the batteries are. Worst case scenario they may ask you for a receipt from when you bought them.

Ok thanks for your help. I still have the receipt and the box they came in.

 

[DeadlyFrog]

Ok thanks for your help. I still have the receipt and the box they came in.

I would think it would be alot easier to take them back to Wal-mart!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Try a couple more or get a refund.

 

[NyJosh]

I would think it would be alot easier to take them back to Wal-mart!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Try a couple more or get a refund.

If he’s still within the return period, yeah I agree.

 

[Jake Nunnelee]

If he’s still within the return period, yeah I agree.

I haven't had them 30 days yet

 

[DeadlyFrog]

I haven't had them 30 days yet

Get your *** back to Wally World then!

 

[AeroMirage]

Possible correction. The DJI warranty on batteries is 6 months or 150 charges, which ever comes first.
You are well under that, but I figured it was worth mentioning.

 

[Denver]

I may be missing something here, but are you referring to the “click” when you fit the batteries to the Spark. If so, mine has always made a click, with all the four batteries I have. Wouldn’t fly it if I didn’t hear it click into place.

 

[les.warden]

That what I thought was being talked about. The “click” when fitting the battery onto the drone body. The “latch” mechanism that keeps it from falling off the body. If you have two doing this and one not doing it, I’d be concerned with the one NOT doing it, thinking it may become unlatched and free fall. I’ve read in the forums where this has happened. I have 3 batteries and they all click into place.

 

[Ice Man]

Did you try upgrading the battery firmware using dji assistant 2 software installed on your desktop?

 

[vitix]

I had a battery error for the first time yesterday, I got scared and landed right away

 

[Jake Nunnelee]

Did you try upgrading the battery firmware using dji assistant 2 software installed on your desktop?

I did but it kept doing it