DJI Go 4 App (IOS) Unable to Register

[Riddler65]

Wondering if this is DJI issue or is it something on my end..

I got an Ipad Mini 4 today and downloaded the Go 4 app. I already have a DJI account, so I entered my information and then every time I enter the verification code, it tells me the registration failed and to check my network connection. It's definitely not a network issue on my end so are DJI's servers down or is this some issue with the app and IOS devices? I've been using my Samsung S8+, which has been working fine, but decided to try a dedicated Ipad for the Spark. So far, so bad..

 

[aviscomi]

Wondering if this is DJI issue or is it something on my end..

I got an Ipad Mini 4 today and downloaded the Go 4 app. I already have a DJI account, so I entered my information and then every time I enter the verification code, it tells me the registration failed and to check my network connection. It's definitely not a network issue on my end so are DJI's servers down or is this some issue with the app and IOS devices? I've been using my Samsung S8+, which has been working fine, but decided to try a dedicated Ipad for the Spark. So far, so bad..

Servers are down:

"Sign in failed. Check your network"

 

[aviscomi]

They DJI are calling it a "server update"...they could not have picked a worse time to update servers.

 

[Riddler65]

They DJI are calling it a "server update"...they could not have picked a worse time to update servers.

Great.. thanks.

 

[aviscomi]

Great.. thanks.

Yeah there are a LOT of pissed folks over on the DJI forum

 

[Riddler65]

Ok, well this is weird.. the app finally registered but now the SSID for my Spark/RC has changed. It's not the same SSID listed on the box and, of course, the password doesn't work.

Nevermind.. fixed it

 

[msinger]

The servers are back up.