- Join
- Sep 15, 2017
- Messages
- 8
- Age
- 37
First time poster, so I apologies if something like this has be posted before but I had a little look but couldn't see anything. Bit of a long story but please stay with me as I'd really like some input on this as I'm pretty upset and pissed all in one.
- So today I lost my DJI Spark forever. I've literally been looking for it with 2 other people for 2hrs & there's no sign of it, and here's how it happened - bare in mind a lot of thinking and speculating has happened from when it originally all took place. Pieces of a puzzle and all.
I went to my friends golf course to do a quick fly-over film of 2 courses. It's on the first one is where I lost it. Please now refer to the image with the pretty colours. So the course has a left bend in it. Knowing that a single tree in the way of the signal can cause feed issues, I took-off and RTH set from the blue dot. I then flew up to the pink dot to start my filming. As I started to head down the course (white line), I swear my phone said 'RTH set', which I thought was a bit strange but it may of just been a delay.
As I turned around the bend, I didn't get the best cornering and was close to the left side (IMG 1) I carried on around the corner then noticed I was close to the large tree (IMG 2 and white circle 1). It was at this point, I lost visual on both eye and screen. So my natural reaction was to send her up into the sky to get visual and connection again. Sadly none of this happened and I lost all feed/connection. So I ran to a more open area which was the green dot and looked across to where I pulled up. I still could not see the drone (probably due to grey clouds) and I still had no connection/phone visual.
It was at this point I decided to press the RTH and get it back to ground. Well this never happened. After looking for it for 10mins, I looked at my 'Find my drone' option and it said my drone was back at pink dot. So, we ran back up the hill and there was nothing there - looked in the nearby bushes and everything. It was only at the pink dot area where I managed to get connection and visual back of the drone for a split second and I got a shot of it crashed somewhere (IMG 4). I noticed I was still recording (I remember 15mins on the timer by this time), so I stopped and looked at my editor. Well due to the connection issues, only 30 seconds recorded before it cut out and went missing - 30 seconds was the flying clip and 1 second was a crashed one. The last recording visual is my drone facing away from me and looking over the road to the housing estate (IMG 3 and white circle 2).
After all this, me and friends looked for 2hrs within the red circle area looking for it with no luck. Putting theories together about the angle the crash photo was, lighting, how clear the area looked and not a dense bush/tree area etc. You name, we thought it and had no luck.
SO! What do I do now? I'm royally pissed that I've lost my £700 drone. I haven't technically used it that much since I got it as I was just training and testing it out. I opted out for the time being from getting the Care Refresh for now (kicking myself a little). But my main annoyance is that the whole drone ****** up and crashed at really no fault of my own. From the short film I have and images shown, I did not hit anything to cause a crash. The whole DJI system and connection failed on me and lost visual when I had a clearing and pushed it up into the air to prevent any interference - I've been in wooded areas before and had no issues like this. Yet, the whole thing packed in, and I now no longer have a drone! I can't call customer service until Monday now, but I kind of wanted to vent but hear some feedback/help if possible.
Thanks
- So today I lost my DJI Spark forever. I've literally been looking for it with 2 other people for 2hrs & there's no sign of it, and here's how it happened - bare in mind a lot of thinking and speculating has happened from when it originally all took place. Pieces of a puzzle and all.
I went to my friends golf course to do a quick fly-over film of 2 courses. It's on the first one is where I lost it. Please now refer to the image with the pretty colours. So the course has a left bend in it. Knowing that a single tree in the way of the signal can cause feed issues, I took-off and RTH set from the blue dot. I then flew up to the pink dot to start my filming. As I started to head down the course (white line), I swear my phone said 'RTH set', which I thought was a bit strange but it may of just been a delay.
As I turned around the bend, I didn't get the best cornering and was close to the left side (IMG 1) I carried on around the corner then noticed I was close to the large tree (IMG 2 and white circle 1). It was at this point, I lost visual on both eye and screen. So my natural reaction was to send her up into the sky to get visual and connection again. Sadly none of this happened and I lost all feed/connection. So I ran to a more open area which was the green dot and looked across to where I pulled up. I still could not see the drone (probably due to grey clouds) and I still had no connection/phone visual.
It was at this point I decided to press the RTH and get it back to ground. Well this never happened. After looking for it for 10mins, I looked at my 'Find my drone' option and it said my drone was back at pink dot. So, we ran back up the hill and there was nothing there - looked in the nearby bushes and everything. It was only at the pink dot area where I managed to get connection and visual back of the drone for a split second and I got a shot of it crashed somewhere (IMG 4). I noticed I was still recording (I remember 15mins on the timer by this time), so I stopped and looked at my editor. Well due to the connection issues, only 30 seconds recorded before it cut out and went missing - 30 seconds was the flying clip and 1 second was a crashed one. The last recording visual is my drone facing away from me and looking over the road to the housing estate (IMG 3 and white circle 2).
After all this, me and friends looked for 2hrs within the red circle area looking for it with no luck. Putting theories together about the angle the crash photo was, lighting, how clear the area looked and not a dense bush/tree area etc. You name, we thought it and had no luck.
SO! What do I do now? I'm royally pissed that I've lost my £700 drone. I haven't technically used it that much since I got it as I was just training and testing it out. I opted out for the time being from getting the Care Refresh for now (kicking myself a little). But my main annoyance is that the whole drone ****** up and crashed at really no fault of my own. From the short film I have and images shown, I did not hit anything to cause a crash. The whole DJI system and connection failed on me and lost visual when I had a clearing and pushed it up into the air to prevent any interference - I've been in wooded areas before and had no issues like this. Yet, the whole thing packed in, and I now no longer have a drone! I can't call customer service until Monday now, but I kind of wanted to vent but hear some feedback/help if possible.
Thanks