Welcome DJI Spark Pilot!
Jump in and join our free Spark community today!
Sign up

Photo help needed

Skin

Member
Join
Jun 7, 2019
Messages
7
Age
52
Hi guys have recently purchased a used spark. It flys great but the photos and video seem to have pixels or tiny grid lines. This is on both my mobile device and the sd card. Tried new card and have formatted both.
Any help would be greatly appreciated.
Thanks
Skin
 

Attachments

  • Like
Reactions: Andre Levite

Andre Levite

WELL-TRUSTED MEMBER
Premium Pilot
Join
Jun 18, 2018
Messages
1,605
Loc
Treasure Coast of Florida
Web
how-to-spark.com
Hi guys have recently purchased a used spark. It flys great but the photos and video seem to have pixels or tiny grid lines. This is on both my mobile device and the sd card. Tried new card and have formatted both.
Any help would be greatly appreciated.
Thanks
Skin
Sorry to say but that looks and sounds like a hardware problem with the camera itself. The uniform geometric pattern of the grid lines suggests internal electrical interference.

I suspect this because:
Used Spark
Present from initial flight
Present on both video and photo
Present on every image
Present on both cache and SD card

For your sake I hope somebody proves me wrong with a user fix -- but I'm afraid that needs a professional to service the camera.

The sad truth is that many used drones are for sale because the seller knows it's damaged and doesn't want to pay for the repair.

I wish you good luck!
 

Skin

Member
Join
Jun 7, 2019
Messages
7
Age
52
Sorry to say but that looks and sounds like a hardware problem with the camera itself. The uniform geometric pattern of the grid lines suggests internal electrical interference.

I suspect this because:
Used Spark
Present from initial flight
Present on both video and photo
Present on every image
Present on both cache and SD card

For your sake I hope somebody proves me wrong with a user fix -- but I'm afraid that needs a professional to service the camera.

The sad truth is that many used drones are for sale because the seller knows it's damaged and doesn't want to pay for the repair.

I wish you good luck!
Thanks for your reply Andre, not the news I wanted to hear but was kind of expecting, might have to send in to be looked at.
Cheers
Skin
 
  • Like
Reactions: Andre Levite

New Threads

Members online

Forum statistics

Threads
10,614
Messages
87,985
Members
14,644
Latest member
swindall